• IT Support Analyst - WellView Support

    Job Locations US-TX-San Antonio
    Posted Date 2 months ago(5/8/2018 9:09 AM)
    Requisition ID
    # of Openings
    Information Technology
  • Company Overview

    Apache Corporation is one of the world's premier independent oil and gas producers.  The company has a six-decade record of profitable growth, and is differentiated by its strong core values, entrepreneurial spirit, and operational focus.

    Key Duties/Responsibilities

    IT Support Analyst - WellView Support is responsible for providing high quality frontline support for data reporting and accuracy for the North American Unconventional Resources Region operations.



    • Troubleshoot first call inquiries, problems and issues with rig site foremen / supervisors / clerks
    • Train new staff and consultants on WellView
    • Quality check daily reports for errors and correct with foremen / supervisors / clerks
    • Quality check time depth curves for all wells
    • Quality check data input for pacesetter screens (specifically choice of offset wells used to establish pacesetter time)
    • Quality check data for proper wellbore schematics generation
    • Inform foremen / supervisors / clerks of correct Apache data entry processes striving for consistent and accurate data entry
    • Organize and coordinate new rig startups for foreman / supervisor / clerk
    • Support engineers with set up of wells in WellView (AFE Details, Well Details, Well Planning, etc.)
    • Participate with superuser conference call and contribute learnings or issues to all involved
    • Be proficient in SQL to assist team with data analysis
    • Become familiar with EDM suite of engineering software and support engineers that want to make use of it
    • Gather information on initial problems with communications or network for forwarding to IT support groups
    • Regularly visit site locations for training / mentoring of individuals in the use of WellView
    • Cultivate a close working relationship with other IT resources to facilitate maintenance, implementation, and troubleshooting WellView

    Job Qualifications


    • Minimum Bachelors’ degree in Computer Science, Information Technology or related field
    • Must have thorough understanding of WellView software
    • 3-5 years Oil and Gas industry experience
    • Strong interpersonal and communication skills
    • Excellent organizational and time management skills
    • Strong proficiency in Windows 7, Windows 10, and Microsoft Office
    • Basic understanding of Oil and Gas field operations (Drilling, Completions, Production)
    • Basic understanding of SQL query language
    • Spotfire visual analytics reporting is a plus
    • Field experience is a plus


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